Privacy Policy

Effective Date: 5 June 2025

Company Name: Ovi Building Services LTD

Registered in: United Kingdom

Contact: +44 7990 865772 | suteuovidiu@icloud.com

1. Introduction

Ovi Building Services LTD is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. What Information We Collect

We may collect the following types of personal data:

Name and contact details (e.g., phone number, email address)

Service address

Communication records (messages, emails, WhatsApp)

Device information (via cookies or website analytics)

We do not collect payment information directly. Payments are made through trusted third-party providers (e.g., bank transfer, PayPal, etc.).

3. How We Use Your Information

Your data is used to:

Provide and manage our services

Communicate with you regarding bookings or queries

Improve our website and customer experience

Maintain records for legal and tax purposes

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data under the following legal grounds:

Consent – when you fill out a contact form or request a service

Contract – when processing is necessary to deliver agreed services

Legitimate interests – to improve services or prevent misuse

Legal obligation – when required to comply with the law

5. Data Storage and Security

We store your data securely using encrypted systems and take appropriate steps to protect it against unauthorised access or loss.

6. Data Retention

We keep your data only as long as necessary:

For service-related purposes (up to 6 years for accounting)

Until you request its deletion, where legally applicable

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Correct inaccurate or incomplete data

Request deletion of your data (in certain cases)

Object to processing or request data portability

Lodge a complaint with the Information Commissioner’s Office (ICO)

For requests, email us at: ovi.building.services@gmail.com

8. Cookies

Our website may use cookies for analytics and functionality. You will be asked for consent when first visiting the site.

You can manage cookie settings in your browser at any time.

9. Third-Party Links

Our website may include links to third-party services (e.g., WhatsApp, Instagram). We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.